As one of the founders of the industry, Vanguard has been at the forefront for freight consolidators across less than container load shipping for more than 40 years. To ensure that we remain at the forefront of the industry and continue to exceed the expectations and needs of customers, we commissioned a short survey of current strategic developments in the industry.
A period of unprecedented disruption and drive for digitization is bringing about unparalleled opportunities, changing customer needs and new investment focus in international shipping. More than 500 customers and non-customers were kind enough to share their views and experiences with Vanguard.
Alongside discussions with many industry experts and the day to day feedback of our customers, the overwhelming consensus is an LCL industry that is set for growth and new business segments, investment in digital ways of working but with customer service and relationships at the center of success.
We are pleased to share a selection of the results and what they may mean for developments and success in ocean shipping in the coming years. Please click here to read and download the report.
We would be pleased to hear of your feedback and look forward to ongoing engagement with customers in building the best network.
Vanguard Logistics
graham.cousins@vanguardlogistics.com